Desktop Support Specialist
Posted Updated 2
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Summary
12-month hybrid End User/Desktop Support contract in San Antonio (Fort Sam Houston area): resolving end-user technical issues while driving automation and a self-help mindset using Microsoft Intune and Autopilot, with emphasis on documentation, hardware refreshes, and process improvement.
job summary: We are seeking a proactive End User Support Specialist in San Antonio for a 12-month hybrid contract that prioritizes automation and a "self-help" mindset over simple ticket completion. The ideal candidate will leverage tools like Intune and Autopilot to not only resolve technical issues but to actively document and elevate the overall user experience for the entire team. If you are a self-motivated collaborator with a passion for hardware refreshes and process improvement, this ro…