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IO Tech Solutions Limited

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Digital Business Analyst - B2C - Web & Mobile (Fully Remote)

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Summary

A fully remote Digital Business Analyst role supporting a B2C web and mobile product: the analyst gathers requirements with cross-functional teams, documents business needs and KPIs, translates needs into technical specs with IT, runs UAT, and reports digital performance metrics to stakeholders.

We are looking for a skilled Digital Business Analystto join our clients dynamic team in a fully remote role. You will analyze and optimize their digital processes and strategies to enhance our initiatives.

Key Responsibilities:

  • Collaborate with cross-functional teams to gather and understand requirements.
  • Analyze existing digital processes for improvement opportunities.
  • Document business needs and key performance indicators (KPIs).
  • Develop detailed project documentation and work with IT to translate needs into technical specifications.
  • Conduct User Acceptance Testing (UAT) and analyze data for business insights.
  • Monitor digital performance metrics and provide reports to stakeholders.

Qualifications:

  • Bachelors degree in Knowledge Management, Computer Science, or a related field.
  • Proven experience as a Business Analyst in a digital environment.
  • Experience working on customer facing applications (Web / Mobile)
  • Strong analytical skills and effective communication.

What We Offer:

  • Competitive compensation
  • Flexible working environment
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