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Phoenix House of New York

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Director of Facilities (57901)

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Summary

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

As the Director of Facilities at Phoenix House-NY, you will report directly to the Chief Operating Officer and will play a critical role in maintaining safe, compliant, efficient, and mission-driven environments for patients, staff, and visitors.

We are seeking an experienced and dynamic Director of Facilities to oversee and manage all daily activities of the Facilities Department throughout the New York region. This is a senior leadership opportunity for a highly motivated professional who can operate independently, lead diverse teams, manage complex facilities operations, and drive operational excellence across multiple sites.

If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together.

***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***

About Us

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

What We Offer

At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:

  • (10) Paid Holidays

  • Paid vacation, sick time, personal and wellness time

  • Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week

  • Pet insurance, legal support, and other supplemental insurance

  • A generous tuition reimbursement program

  • 403(b) retirement plan

What We Are Looking For

We are seeking a strategic and hands-on leader who is flexible, adaptable, well-networked, and comfortable operating in a highly visible, high-touch role. The ideal candidate will possess strong operational judgment, a proactive leadership style, and a commitment to supporting Phoenix House’s mission and values.

You will have responsibilities including but not limited to:

  • Oversee the operation, maintenance, and repair of all building systems, including plumbing, electrical, HVAC, fire/life safety, and related infrastructure across multiple facilities in New York City and Suffolk County

  • Direct preventive maintenance programs and ensure all facilities remain in compliance with applicable regulatory, safety, and accreditation standards

  • Manage annual operating and capital budgets for facilities operations and maintenance activities

  • Supervise maintenance personnel, porters, and related facilities staff across multiple locations

  • Develop departmental goals, objectives, policies, and performance standards aligned with organizational priorities

  • Lead staff recruitment, training, mentoring, performance management, and professional development initiatives

  • Solicit, evaluate, negotiate, and oversee third-party contractors, vendors, consultants, and service providers

  • Working with the Director of Capital Improvements to coordinate facility renovations, repairs, construction projects, and infrastructure upgrades

  • Lead Disaster Recovery Planning, emergency preparedness initiatives, and operational continuity implementation efforts

  • Conduct routine site inspections to ensure facilities are maintained in a safe, secure, and professional manner

  • Collaborate with executive leadership and program operations teams to support organizational growth and strategic initiatives

  • Ensure timely response to facility emergencies and operational issues as needed

Job Details:

  • This position may be based in either the Long Island City or Suffolk County facilities. Regular travel throughout NYC and Long Island is required.

  • Full-time - Exempt

  • Salary range $80,000 - $120,000

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