Employment Specialist, Glenmore Manor

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Reporting Relationships: Employment Specialist/Case Manager report to Assistant Program Director.

Principal Duties and Responsibilities:

Under the general supervision of the Assistant Program Director, Employment Specialists/Case Manager are expected to perform the following principal duties and responsibilities.

• Participates on the initial screening and assessment team to determine whether tenant is suitable for independent living and appropriate to be housed in the housing program.
• Develops and update support plans, case notes and other documents related to a tenants file and in accordance with funder requirements.
• Ensures compliance with organizational standards of confidentiality in handling of records.
• Completes vocational assessments with tenants; explores and identifies interests, employment history, experience and skills.
• Develops job leads by establishing contacts with private and public sector employers or through employment agencies and maintains on-going communication with employers.
• Guides tenants in exploring and matching work or vocational experiences to their interests and career streams, and delivers work-readiness seminars.
• Maintains updated information and progress notes in tenant's case records on client’s employment progress.
• Tracks and reports outcomes and provide data updates on tenants as directed.
• Provides direct counseling and on-going assessments, as needed.
• Represents the agency to the community at large and participates in professional meetings.
• Complete thorough, timely and accurate documentation consistent with AAPCI policy, and contractual requirements.
• Advocate and connect tenants to medical, mental health, and other supportive counseling services.
• Regularly coordinate with all collateral contacts, including but not limited to family, providers, Workforce 1 Career Centers, HRA and NYS DOL etc.
• Engage with community partners to provide services onsite and offsite.
• Conduct visits in the tenant’s unit to ensure compliance with lease and program rules.
• Effectively guide tenants through the process of application, qualification, re-determination for SSI, SSDI, Medicaid, Medicare, HRA, SNAP, and other services as needed.
• Manages an assigned caseload of tenants ensuring comprehensive case management services are provided to both families and single adults.
• Performs other related duties as may be requested by immediate supervisor.