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Alphaeus Pte. Ltd.

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(Entry-Level | Fresh Grads Welcome) IT Support Engineer

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Summary

Entry-level IT support engineer in Singapore's Central Region: first-line troubleshooting for desktop, LAN/WAN, infrastructure and voice issues, logging service requests, and handling user account administration. Salary SGD 2,400–2,600/month; fresh grads welcome and no prior IT experience required.

Salary: $2,400 – $2,600 per month

Interested in technology and enjoy helping others? Build practical IT skills while gaining hands-on experience. We’re looking for enthusiastic individuals who are keen to learn and develop their skills in IT.


Key Responsibilities

  • Respond promptly to queries via calls, email or fax.

  • Assist with incident tracking and first-level troubleshooting for desktop, LAN, WAN, infrastructure and voice service issues.

  • Log and follow up on IT service requests, escalating unresolved issues when necessary.

  • Assist with user account administration, activation, changes and terminations.

Requirements

  • Minimum Nitec in any discipline.

  • Good communication and customer service skills.

  • Basic IT knowledge is an advantage; no prior IT experience required.



Skills

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See also

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