Field Engineer, Commercial
Posted Updated
Description
You will lead technical discovery, demonstrations, and proofs of concept for commercial customers. You will build prototypes, translate requirements into solution designs, deliver workshops, advise technical stakeholders, relay customer feedback, and support onboarding and account expansion.
Responsibilities
- Lead technical discovery, demonstrations, and proof-of-concept engagements with Account Executives.
- Build working prototypes that connect tools and agents into end-to-end workflows.
- Advise engineering leaders, architects, and developers on technical solutions.
- Translate customer requirements into end-to-end solution designs.
- Deliver technical presentations, whiteboard sessions, and hands-on workshops.
- Advocate for customers internally and escalate feedback to Product and Engineering.
- Collaborate with post-sales teams to support customer onboarding.
- Maintain knowledge of the platform and competitive landscape.
- Support account planning and expansion opportunities through technical validation.
Requirements
- Communication
- Executive presentation
- Software development lifecycle
- Developer productivity
- Business systems
- Workflow design
- AI tooling
- Systems design
- Field engineering
- Solutions architecture
- Pre-sales
- Customer engagement