Field Operations Coordinator

JOB TITLE: Field Operations Coordinator
REPORTS TO: Regional General Manager or VP of Operations
FLSA STATUS: Non-Exempt

SUMMARY
The Field Operations Coordinator is responsible for coordinating the daily activities of assigned field crews to ensure work is completed safely, efficiently, and on schedule. This position serves as the primary link between assigned field crews, management, and customers. The ideal candidate is highly organized, communicates well, can handle frequent schedule changes, and is comfortable making decisions in a fast-paced field-service environment.

QUALIFICATIONS
 High school diploma or equivalent
 Strong organizational and time-management skills
 Excellent verbal and written communication skills
 Ability to manage multiple crews, jobs, and priorities simultaneously
 Ability to remain calm and make good decisions when schedules change unexpectedly
 Comfortable using computers, email, spreadsheets, mapping programs, and scheduling
 Previous experience in dispatching, scheduling, field operations, vegetation management, utilities, landscaping, transportation, or a similar industry is preferred
 Knowledge of field operations and crew productivity is a plus

PHYSICAL REQUIREMENTS
 Must be able to work at a desk for extended periods of time

DUTIES AND RESPONSIBILITIES
 Exemplify our five core values (Safety, Others, Integrity, Initiative, and Passion)
 Schedule and dispatch assigned field crews to assigned jobs each day
 Develop daily and weekly work schedules based on job priorities, crew availability, equipment,
location, and customer requirements
 Communicate daily assignments, locations, job requirements, and schedule changes to crew leaders
 Track crew locations and job progress throughout the workday
 Adjust schedules when jobs are completed early or delayed due to weather, equipment issues, customer requests, or other circumstances
 Coordinate with management to determine work priorities and manpower needs
 Maintain communication with customers regarding scheduling, job status, delays, and completion when required
 Ensure crews have the necessary information, equipment, materials, and instructions before being dispatched
 Maintain accurate records of completed work, scheduled work, crew assignments, and outstanding jobs
 Assist with tracking employee attendance, call-outs, PTO, and available labor for scheduling purposes
 Coordinate equipment and vehicle assignments when necessary
 Help identify scheduling conflicts, productivity issues, or labor shortages before they affect operations
 Communicate urgent field issues to the appropriate manager
 Assist with preparing upcoming work so crews can remain productive and minimize downtime
 Perform other duties as assigned

Opterra Solutions, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, age, sex, national origin, marital status, disability status, genetics, political affiliation, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.