First Line Service Desk Analyst

About the Role We are looking for a motivated and customer-focused First Line Service Desk Engineer to join our growing IT support team. This is a fantastic opportunity for someone with at least 6 months’ experience in an IT support environment who is looking to build their career. You will be the first point of contact for users, providing high-quality technical support while delivering an excellent customer experience. Key Responsibilities Provide 1st line technical support via phone, email, …