Help Desk Specialist (Japanese Speaking)
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Summary
A Japanese-speaking help desk specialist in Bangkok who supports global customers with incidents, inquiries, and requests, manages cases in a ticketing system, and translates documents and emails between Japanese and English.
Responsibilities
- Support global customers with incidents, inquiries, and requests.
- Coordinate with global support teams and manage cases using the ticket system.
- Translate documents and emails between English and Japanese.
Qualifications
- Bachelor's degree in relevant fields
- Japanese candidates are welcome to apply
- Experience in service desk, IT, or Information Security fields is advantageous.
- Proficient in Japanese and English