Help Desk Support
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RESPONSIBILITIES: Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key Responsibilities: * Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote support tools * Troubleshoot and resolve hardware, software, printer, mobile device, and network connectivity issues * Respond to and document incidents, service requests, and troubleshooting activities in the ticketing system * Escalate complex technical issues to appropriate support teams when ne…