Help Desk Support- Weekend Shift
Description
Location- NORTH
Weekend Shift – Thursdays to Mondays ( Thursday , Friday ,Saturday ,Sunday & Monday )-8.30am to 6pm
Off Day : Tuesday & Wednesday
Responsibilities
Technical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices)
Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.
Install Configure and support Microsoft 365 software and Services.
Install, configure and support 3rd party software.
Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
Submit ITSM tickets for all support tasks.
Prior experience in Help Desk Support
If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at aparna@wshexperts.com.sg.