Help Desk Support (Work From Home)
Summary
Full-time remote help desk/IT specialist at Pro Talent HR, an HR solutions provider. Day to day, the person handles network administration, troubleshooting, network security, and customer service support. CompTIA or Cisco certifications are a plus.
Help Desk Support (Work From Home)
Company Description
At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives.
Role Description
This is a full-time remote role for an Information Technology Specialist at Pro Talent. The IT Specialist will be responsible for network administration, troubleshooting, network security, and providing customer service support on a day-to-day basis.
Qualifications
Network Administration, Troubleshooting, Network Security skills
Information Technology expertise
Strong Customer Service skills
Excellent problem-solving abilities
Effective communication skills
Ability to work independently and remotely
Certifications in relevant IT fields (e.g., CompTIA, Cisco) would be beneficial