Helpdesk Trainer (Clark) - Onsite
Posted Updated
Summary
Onsite Helpdesk Trainer in Clark (Angeles City, Philippines) who trains and upskills helpdesk staff on a shifting schedule. The role draws on hands-on hardware/software and OS troubleshooting experience, Microsoft product knowledge, BPO environment support, and at least 6 months of training or teaching experience.
About the job: Helpdesk Trainer (Clark) | Onsite
Work Setup: Onsite (Clark)
Shift: Shifting Schedule
Account: Training
Start Date: ASAP
Non-Negotiable Requirements:
- Must have a Helpdesk-type background (hardware and software troubleshooting experience)
- Familiar with operating system troubleshooting.
- Microsoft product knowledge is required
- Should have experience supporting a BPO environment
- Minimum of 6 months in training or teaching-related tasks
- Must be an IT graduate or undergraduate with at least 2 years in college