Unknown company
HR - Field Training Specialist (SPN/KOR/ENG)
Summary
On-site trainer leading retail staff development in English, Spanish, and Korean, translating materials and coaching teams across H Mart stores to improve operations.
Responsibilities but not limited to:
- Lead, deliver, and facilitate engaging, practical on-site training sessions directly for retail store employees and front-line staff across various H Mart locations
- Conduct high-impact training fluently in both English and Spanish to effectively connect with and support a diverse, multicultural store workforce
- Translate, localize, and adapt corporate training manuals, instructional materials, safety guidelines, and SOPs into Spanish to ensure clear understanding and flawless execution on the store floor
- Deploy diverse practical learning methodologies at the store level, including hands-on coaching, job shadowing, and guiding employees through e-learning/online training modules
- Collaborate with store managers and regional leadership to identify operational skill gaps and implement tailored training solutions that enhance store performance
Qualifications / Skills:
- Bachelor’s Degree in Human Resources, Education, Business Administration, or a related field
- Fluency or high proficiency in English, Spanish, and Korean (written and verbal) is strongly preferred
- Prior L&D, corporate training, or supervisory experience specifically within the retail, supermarket, or grocery industry
- Experience in establishing internal trainer programs to empower store managers and team leads as localized training champions
- Highly mobile and flexible; ability to travel frequently to various retail store locations for hands-on training (Valid driver's license required)
- Strong presentation and on-the-floor coaching skills, with proven experience in leading both Instructor-Led Training (ILT) and virtual setups when necessary
- Exceptional relationship-building skills to connect naturally with store employees, supervisors, and corporate stakeholders alike
- Proficiency in MS Office Suite and basic familiarity with AI tools to optimize training preparation and reporting
Benefits:
- Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
- 401 (k) Retirement Plan with up to 5% match per company policy
- Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
- BTA Insurance (Business Travel Accident Coverage)
- Company provided lunch
- Paid-time off (PTO) and Paid Holidays per company policy
- Celebration & Condolence Benefits per company policy
- Smart Card: Earn additional 4 points to the standard $1 = 1 point
- Holiday Gift certificates per company policy
- FSA (Flexible Spending Account) per company policy
- DCFSA (Dependent Child Care Spending Account) per company policy
Work Hours: Mon to Fri, 9:00 AM - 6:00 PM
Salary Range: $65,000 - $90,000