ICT Business Analyst
Description
Salary: $120,000 – $170,000 per year
Location: Anywhere in Australia
Key Accountabilities:
Conduct thorough interviews and workshops with stakeholders to understand the current endpoint protection and compliance policy landscape.
Identify gaps between current and desired workflows and propose solutions to bridge these gaps using Intune capabilities.
Document current and future-state business processes and workflows related to endpoint protection and compliance policy management.
Collaborate with IT teams and security experts to gather detailed technical requirements for Intune implementation.
Document integration points with existing systems and any dependencies that need to be considered.
Include risk assessment and mitigation strategies to address potential issues during migration.
Collaborate with change management teams to create a communication plan for stakeholders regarding the migration project.
Work closely with compliance officers and security teams to ensure that migrated policies meet regulatory requirements and security standards.
Provide training and support to end-users and IT teams on using Intune for endpoint protection and compliance policy management.
Share insights with other teams or departments within the organization to promote knowledge sharing and continuous improvement.
Other duties, if any, as directed by the manager
Key Skills:
Mandatory:
Over 5 years of experience in Business Consulting/Business Analysis across multiple geographies and domains.
Proven business analysis experience, with knowledge and experience of Digital and Infrastructure projects and implementation.
Demonstrated ability to present and explain complex technical information to the developers and testers.
Good experience in keeping all project and business documents in single – SharePoint location.
Demonstrated ability to build cross-functional relationships, demonstrated high level stakeholder management and engagement skills.
Good experience in aspects of change management, including project analysis and coordinating strategic projects in a complex environment.
Conducting Requirement Gathering Workshops
Creation of Standard Operating Procedures
Creating Approach Notes, Business Proposals/Business Cases
Business Process Improvement (BPI)
Collaboration experience – stakeholder management
Documentation of artefacts including BRD, SRD, User manual, process mapping.
Desirable:
Strong Analytical and design skills.
First-rate planning and organization skills and experience; able to adapt and react to changing environments
Good collaboration skills and ability to work effectively in a team environment
Strong facilitator; adept at running meetings with end users, gathering, and managing business requirements, and balancing priorities
Qualifications
Bachelor’s Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.