Information Technology Specialist (CUSTSPT) with Security Clearance
Summary
Provide IT helpdesk support, manage user accounts, and assist with system monitoring and troubleshooting for a U.S. Air Force department.
Duties Provide end-user support for all users and systems within the organization and serve as the organization's first line of help to resolve IT and computer systems related issues. Perform basic helpdesk duties such as receive visitors and incoming calls; create and maintain user accounts and records; provide new user orientation and training. Assists in planning for short-ten and long-ten loss of system hardware and software; monitor system efficiency, audit logs, and error logs; perform ro…