Infrastructure Engineer (Azure & Hybrid Cloud)

Key Responsibilities

Cloud & Infrastructure Engineering

• Design, implement and maintain hybrid infrastructure environments spanning Microsoft Azure and on-premises systems.

• Manage cloud and virtualised infrastructure, including servers, storage, networking, compute resources and connectivity.

• Architect and deploy infrastructure solutions across production, testing, development and disaster recovery environments.

• Administer and optimise Microsoft Azure services, including virtual machines, virtual networking, storage and identity-related infrastructure.

• Manage infrastructure provisioning, configuration, capacity planning, performance tuning and resource optimisation.

• Evaluate and implement IaaS, PaaS and SaaS technologies to support enterprise application requirements.

• Establish infrastructure architecture standards, configuration baselines and technical documentation.

• Review existing infrastructure environments and recommend improvements in scalability, resilience, security and cost efficiency.

Infrastructure Operations & Reliability

• Provide advanced Level 3 technical support for complex infrastructure and cloud-related incidents.

• Troubleshoot issues involving servers, operating systems, virtualisation, networks, storage and cloud services.

• Manage system patching, upgrades, configuration changes and preventive maintenance.

• Implement and maintain backup, replication, disaster recovery and business continuity solutions.

• Monitor infrastructure availability, system health, capacity and performance using appropriate monitoring tools.

• Strengthen infrastructure security through access controls, system hardening, patch management and configuration management.

• Maintain infrastructure inventories, technical documentation, configuration records and lifecycle management processes.

• Support incident investigation, root cause analysis and permanent remediation of recurring technical issues.

Infrastructure Projects & Modernisation

• Lead the technical design and implementation of infrastructure upgrades, migrations and platform enhancements.

• Support cloud migration, infrastructure consolidation and modernisation initiatives.

• Design and deploy infrastructure environments for new applications and enterprise systems.

• Assess technical solutions for compatibility, performance, security, availability and long-term maintainability.

• Coordinate technical implementation activities with internal engineering teams and external technology providers.

• Provide technical guidance on infrastructure architecture, deployment standards and operational best practices.

Technical Requirements

• Degree or diploma in Computer Science, Information Technology, Information Systems or a related discipline.

• Minimum 5 years of hands-on experience in enterprise IT infrastructure engineering, systems administration, cloud infrastructure or a related technical function.

• Strong expertise in Microsoft Azure infrastructure architecture, administration and operations.

• Practical experience designing and supporting hybrid cloud and on-premises infrastructure environments.

• Solid knowledge of virtualisation technologies, server administration, enterprise storage and network infrastructure.

• Experience managing cloud services across IaaS, PaaS and SaaS environments.

• Strong understanding of infrastructure networking, including TCP/IP, DNS, routing, firewalls and secure connectivity.

• Hands-on experience with infrastructure monitoring, patch management, backup solutions and disaster recovery.

• Experience troubleshooting complex infrastructure issues and providing advanced technical support.

• Proven experience delivering infrastructure deployments, upgrades, migrations or system enhancement projects.

• Working knowledge of infrastructure security practices, including identity and access management, system hardening and vulnerability remediation.

• Ability to design and implement infrastructure solutions with a focus on reliability, scalability, performance and cost optimisation.

Certifications

The following Microsoft certifications are highly preferred:

• Microsoft Certified: Azure Solutions Architect Expert

• Microsoft Certified: Azure Administrator Associate

Additional Technical Advantages

• Experience with Windows Server, Active Directory, Microsoft Entra ID and associated Microsoft infrastructure technologies.

• Knowledge of VMware, Hyper-V or equivalent virtualisation platforms.

• Exposure to Azure networking, VPN connectivity, hybrid identity and cloud security configurations.

• Experience with infrastructure automation using PowerShell, Terraform or similar tools.

• Familiarity with Infrastructure as Code (IaC), configuration management and automated deployment practices.

• Understanding of high-availability architecture, infrastructure redundancy and disaster recovery planning.

• Experience with infrastructure monitoring platforms, cloud cost optimisation and enterprise IT service management tools.