Intake Specialist
Posted Updated
Join McAlister Institute, a 49-year beacon in San Diego's Recovery Community.
The Intake Specialist is a critical first point of contact for clients entering services at all of our programs. Reporting directly to the Program Manager, this position provides intake coordination, administrative support, and ensure clients are guided into the appropriate level of care. The ideal candidate will be highly organized, compassionate, and knowledgeable about substance use services.
Benefits for YOU:
- 13 paid annual holidays, including your birthday; 12 paid vacation days, paid sick leave
- Public Service Loan Forgiveness eligibility
- 403(b) Retirement Plan + up to 6% Employer Match
- Health Insurance available the first of the month following 30 days of employment (Sharp)
- EAP
Key Responsibilities:
- Uphold and promote the mission, philosophy, values, and direction of McAlister Institute.
- Provide accurate, detailed information to all phone inquiries and courteous manner.
- Conduct brief ASAM screenings by phone to assess the appropriate level of care.
- Offer referrals and warm hand-offs for individuals not meeting the program’s level of care criteria.
- Schedule intake appointments and manage intake calendar.
- Complete all intake documentation and paperwork accurately and on time.
- Collaborate with LPHA to communicate accurate clinical information face-to-face.