Integration Engineer - SHIFT

OVERVIEW OF THE ROLE:
We are looking for an Integration Engineer – BAS/HVAC Systems to join our team. This individual will be a hands-on subject matter expert on HVAC and central plant systems and will own the design, deployment and operation of customer site integrations.
In this role, you will be responsible for integrating SHIFT Energy IoT devices (EOS Gateways) with on-premises Building Automation Systems (BAS) and back-end EOS services across multiple deployment models. You will combine OT/IT integration expertise with deep mechanical and controls domain knowledge and post-deployment operations support. This is a customer-facing role that works directly with customers’ IT, OT and facilities management teams, as well as mechanical contractors, to ensure integrations are correct, reliable, secure and aligned with underlying building systems operations.
WHAT YOU’LL BE DOING IN THE ROLE:

Solution Design and Integration Leadership

Define the integration approach for each site, including network segmentation, data flows, protocols, security considerations, and connectivity requirements between customer systems and EOS.
Lead technical discovery and integration design with customer Architecture, IT and OT teams to integrate EOS with Building Automation Systems (BAS) and related site systems.
Produce and maintain integration specifications and implementation plans, including site readiness requirements, integration approach, and commissioning and acceptance criteria.
Embed key security requirements into every integration, including secure connectivity patterns, least privilege, network segmentation, and any compensating controls required to meet customer security and regulatory compliance requirements.
Identify technical risks and constraints early and drive resolution through customer coordination and internal escalation as needed.

HVAC and Central Plant Domain Expertise

Serve as SHIFT’s hands-on subject matter expert on BAS, HVAC and central plant systems, their sequences of operation, and their underlying communication and integration protocols.
Translate mechanical system behavior, equipment setup and control sequences, and reconcile them with EOS optimizations to ensure seamless integration and operations.
Lead BAS and mechanical point discovery and mapping. Identify points of interest, validate engineering units, and confirm control relationships.
Advise on chiller plant and HVAC optimization strategy and how EOS setpoint recommendations interact with existing BAS control logic.

Post-Integration Operations Support (Integration/Ops)

Monitor gateway and site integration health post-deployment, ensuring stable data acquisition, connectivity, telemetry quality and performance.
Troubleshoot integration issues end-to-end, including network connectivity, protocol translation, BAS mappings, gateway services and configuration drift, performing root-cause analysis and corrective actions.
Establish operational runbooks and incident response workflows for recurring integration issues.
Provide escalation support for complex field and production incidents, coordinating across internal teams and customer stakeholders.

WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB:

4+ years of experience in systems integration, solution architecture, or technical delivery roles in industrial, IoT, smart buildings, or OT/IT environments.
Deep, hands-on HVAC and central plant experience, including mechanical systems, sequences of operation, and plant optimization.
Hands-on experience integrating with Building Automation Systems (BAS) and related protocols and standards (e.g., BACnet, Modbus, OPC UA, REST APIs), with a strong command of BACnet in particular.
Strong networking fundamentals and practical experience with enterprise and industrial networking, including subnets/VLANs, routing, firewall rules, VPNs, secure connectivity patterns and network segmentation.
Proficiency in Python and Linux scripting to support integration and automation activities.
Proven troubleshooting ability across software, network and field environments, including structured root-cause analysis.
Strong conceptual thinking with the ability to understand advanced issues and their implications, exercising independent judgment in determining methods, techniques and evaluation criteria for obtaining results.

PREFERRED QUALIFICATIONS:

System commissioning experience or an equivalent controls-commissioning background.
Familiarity with major BAS platforms (e.g., Johnson Controls Metasys, Siemens Desigo, Honeywell Experion, Tridium Niagara).
Familiarity with cybersecurity concepts in OT environments, including IEC 62443-style segmentation thinking, least privilege and secure remote access patterns.
Experience with Linux-based gateways, containerized services, edge computing and remote fleet management.

CORE COMPETENCIES:

Strong customer-facing communication skills, with the ability to interact effectively with customers’ technical stakeholders.
An ownership mindset, with accountability for delivery quality and operational stability.
Strong documentation habits and the ability to standardize repeatable processes.
Pragmatic problem-solving skills under real-world constraints, including site conditions, network policies and vendor dependencies.

TRAVEL REQUIREMENTS:
Occasional travel to customer sites is required to support gateway installation, commissioning and complex integration troubleshooting. Travel requirements will vary based on customer needs and deployment schedules.