IT Analyst
Posted Updated
Washington, D.C. — 3 days onsite per week Denver, Colorado — 3 days onsite per week IT Analyst Key Responsibilities Provide responsive, user-focused hardware and software support in a hybrid work environment. Serve as a second-level escalation point for Help Desk issues, ensuring adherence to service-level agreements and a high level of user satisfaction. Deliver deskside and remote support for desktops, laptops, printers, phones, mobile devices, docking stations, and other peripherals. Image, …