IT Assistant
Summary
Entry-level internal IT support role in a Singapore office: the IT Assistant helps employees with computer hardware, software and network issues, installs and maintains PCs, printers and office IT equipment, sets up user and email accounts, and keeps IT records, licences and documentation. Core tools: Windows, Microsoft Office and basic networking.
Salary: $2,500 – $3,500 per month
About the role
Provide basic IT support to employees for computer hardware, software and system-related issues. Install, configure and maintain computers, printers and other office IT equipment.
Key responsibilities
Provide basic IT support to employees for computer hardware, software and system-related issues
Install, configure and maintain computers, printers and other office IT equipment
Assist with software installation, system updates and basic troubleshooting
Monitor computer systems and ensure office IT equipment operates properly
Assist in setting up user accounts, email accounts and access permissions
Troubleshoot basic network connectivity and peripheral device issues
Maintain IT equipment records, software licences and technical documentation
Coordinate with external IT vendors or service providers when necessary
Assist with data backup, system maintenance and basic IT security procedures
Perform other IT-related duties as assigned by the supervisor
About you
Minimum Nitec, Diploma or equivalent qualification in Information Technology, Computer Science or a related field
Basic knowledge of computer hardware, software and operating systems
Familiarity with Windows, Microsoft Office and common office applications
Good troubleshooting and problem-solving skills
Able to communicate effectively and provide technical assistance to colleagues
Responsible, organised and willing to learn
Previous IT support experience is an advantage
Fresh graduates with relevant knowledge are welcome to apply
Benefits
Competitive salary based on qualifications and experience
Supportive working environment
Opportunities to develop IT skills
Stable full-time employment