IT Assistant – ERP Support & Reporting

Salary: RM 2,000 – RM 2,500 per month

Key Responsibilities

1. Data & Reporting

• Collect, clean, validate, and consolidate ERP data (Excel/CSV).

• Prepare regular and ad hoc reports for production, inventory, purchasing, sales, and delivery.

• Maintain report documentation and data records.

2. Dashboard & Analysis

• Develop and maintain dashboards and visual reports.

• Assist with Python scripts and AI-assisted tools for data processing and automation.

• Analyze trends, variances, and business performance indicators.

• Improve reporting efficiency and reduce manual work.

3. ERP Support

• Provide first-level ERP user support.

• Coordinate application issues and enhancement requests with the ERP vendor.

• Conduct system testing, track issues, and assist with user training and documentation.

Requirements

Education & Experience

• Diploma/Degree in IT, Computer Science, Information Systems, Data Analytics, Statistics, or related fields.

• Fresh graduates are encouraged to apply.

• Experience in reporting, ERP support, or data analysis is an advantage.

Technical Skills

• Basic knowledge of Python (e.g., Pandas).

• Proficient in Microsoft Excel (formulas, lookups, PivotTables).

• Understanding of data cleaning, validation, reporting, and visualization.

• Familiarity with AI-assisted tools and dashboard platforms is an advantage.

Language

• Proficiency in Mandarin or Cantonese for communication with the ERP vendor.

• Able to communicate in English and/or Bahasa Malaysia.

Personal Attributes

• Analytical, detail-oriented, and organized.

• Willing to learn and work across departments.

• Able to meet deadlines and handle confidential information professionally.

Preferred Skills

• Dashboard development and data visualization experience.

• Python scripting and task automation.

• ERP, manufacturing, inventory, sales, or purchasing process knowledge.

• Experience coordinating with software vendors and supporting users.

Expected Outcomes

• Accurate and timely reports.

• Effective dashboards for management decision-making.

• Improved reporting efficiency through automation.

• Proper tracking and resolution of ERP-related issues.