IT Business Analyst

Work Setup: Hybrid in Taguig / Cebu / Davao
Work Schedule: Flexible to work on a shifting schedule if business requires (weekends, night shifts, and holidays)
Start Date: ASAP
Headcount: 1

• Graduate or Master’s Degree with 5 years in Information Technology or Computer Science Engineering, with at least 2+ years in US Healthcare (CPO/BPO, payer, provider, or health tech).

• Experience working on IT, digital transformation, or business process improvement projects.

• Experience in Agile and Waterfall methodologies.

• Exposure to cross-functional and stakeholder management activities.

• Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.

• PMP, PRINCE2, Agile / Scrum Certifications, ITIL, and Lean Six Sigma.

• Familiarity with productizing AI/ML and agentic systems in healthcare operations.

• Data analytics and reporting experience.

• Change management exposure.

• Process automation experience.

1. Validation

2. Zwayam Profile Creation

3. HR Interview

4. Hiring Manager Interview

5. Onboarding