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Gratitude Inc

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IT Business Analyst

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Description


Work setup: Hybrid in Taguig/ Cebu/Davao
Work schedule: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays)"
Salary budget: PHP 52,000 to 73,000 package
Start date: ASAP
Headcount: 1

Qualifications:

Required:
• Graduate or Master’s Degree with 5 years in Information Technology, Computer science Engineering with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).
• Experience working on IT, digital transformation, or business process improvement projects.
• Experience in Agile and Waterfall methodologies.
• Exposure to cross-functional and stakeholder management activities.
• Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.

Preferred:

• PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.
• Familiarity with productizing AI/ML and agentic systems in healthcare operations.
• Data analytics and reporting experience.
• Change management exposure.
• Process automation experience.

Recruitment Process:

• Validation
• Zwayam profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding

Screening notes:

• Highest educational attainment:
• Years of experience in Information Technology or Computer science Engineering
• Years of US Healthcare experience
• Years of experience in IT, digital transformation, or business process improvement projects
• How much is your last drawn salary?
• What are your salary expectations?
• Current location and preferred site to work (Taguig/ Cebu/Davao)
• Are you amenable to working on a hybrid setup with a shifting schedule?
• Can you start immediately once hired?

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