IT Business Partner

Job Summary

The IT Business Partner acts as a strategic liaison between the IT Department and Business Units, ensuring that technology solutions align with business objectives and operational requirements.

This role is responsible for understanding business needs, identifying opportunities for technology improvement, coordinating IT projects, and supporting digital transformation initiatives across the organization.

Key Responsibilities

1. Business & IT Alignment

• Act as the primary point of contact between IT and assigned Business Units.

• Understand business strategies, operational processes, and technology requirements.

• Translate business needs into IT requirements and actionable solutions.

• Provide technology recommendations to improve business efficiency and productivity.

2. Business Requirements & Solution Development

• Gather, analyze, and document business requirements (BRD, Functional Requirements, User Stories).

• Collaborate with Business Analysts, Developers, Infrastructure, and IT Security teams to design appropriate solutions.

• Conduct gap analysis and identify opportunities for process improvement.

• Evaluate technology solutions based on business value, feasibility, cost, and risk.

3. IT Project Coordination & Delivery

• Coordinate IT projects from requirement gathering through implementation.

• Work closely with Project Managers, vendors, and internal stakeholders.

• Monitor project progress, timelines, deliverables, and potential risks.

• Facilitate User Acceptance Testing (UAT) and coordinate system implementation.

• Ensure successful delivery of IT solutions aligned with business expectations.

4. Stakeholder & Vendor Management

• Build strong relationships with business stakeholders and IT teams.

• Manage stakeholder expectations and communicate project progress.

• Coordinate with external technology vendors and service providers.

• Support issue escalation and resolution between Business Units and IT teams.

5. Digital Transformation & Process Improvement

• Identify opportunities for automation and digital transformation.

• Recommend technology solutions to enhance operational efficiency.

• Support system integration and business process optimization.

• Promote adoption of new technologies and digital solutions.

Qualifications

• Bachelor's degree or higher in Information Technology, Computer Science, Information Systems, Business Administration, or related fields.

• At least 3–5 years of experience in IT Business Partner, Business Analyst, IT Project Management, IT Relationship Management, or related roles.

• Experience in financial services, banking, securities, asset management, or fintech.

• Experience working with business stakeholders and cross-functional IT teams.

• Strong understanding of business processes, IT systems, and project delivery methodologies.

• Knowledge of SDLC, Agile, Scrum, and Waterfall methodologies.

• Ability to gather business requirements and translate them into technical specifications.

• Strong analytical, problem-solving, communication, and stakeholder management skills.

• Good command of English.