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Hayat

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IT / DT Trainee

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Summary

An entry-level IT/Digital Technology traineeship at Hayat in Giza, Egypt, supporting users day to day with Windows, networking (TCP/IP, DHCP, DNS, Wi-Fi), Microsoft 365, hardware issues, Active Directory basics, and cybersecurity awareness. Open to fresh graduates with an IT/CS-related degree.

Job Description:

Operating Systems: Basic knowledge of Windows. Familiarity with Windows Server, macOS, or Linux is a plus.

  • Networking: Basic understanding of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and basic network troubleshooting.

  • Software: Good knowledge of Microsoft Office / Microsoft 365 and common business applications.

  • Hardware: Basic knowledge of PC/laptop hardware, peripherals, and troubleshooting.

  • Active Directory: Basic understanding of user account management, password resets, permissions, and group membership is a plus.

  • IT Support: Basic understanding of troubleshooting hardware, software, network, and user-access issues.

  • Cybersecurity: Basic awareness of cybersecurity principles, phishing, malware, password security, and safe IT practices.

  • Troubleshooting: Ability to diagnose basic technical issues and follow a structured approach to resolving problems.

Application Deadline: 21.10.2026

Requirements

Educational Requirements:

  • Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field.

  • Fresh graduates are welcome to apply.

  • Relevant internships, university projects, or practical IT experience are considered an advantage.

  • Good command of English, both written and spoken.

  • Ability to read and understand technical documentation and communicate effectively in English.

Soft Skills:

  • Strong verbal and written communication skills.

  • Good problem-solving and analytical thinking.

  • Customer-service mindset, with patience and empathy when supporting users.

  • Strong willingness to learn and develop technical skills.

  • Ability to work effectively both independently and as part of a team.

  • Good organization and time-management skills.

  • Ability to follow instructions, IT procedures, and company policies.

  • Professional attitude and a proactive approach to learning and resolving issues.

Skills

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