IT / DT Trainee
Summary
An entry-level IT/Digital Technology traineeship at Hayat in Giza, Egypt, supporting users day to day with Windows, networking (TCP/IP, DHCP, DNS, Wi-Fi), Microsoft 365, hardware issues, Active Directory basics, and cybersecurity awareness. Open to fresh graduates with an IT/CS-related degree.
Job Description:
Operating Systems: Basic knowledge of Windows. Familiarity with Windows Server, macOS, or Linux is a plus.
Networking: Basic understanding of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and basic network troubleshooting.
Software: Good knowledge of Microsoft Office / Microsoft 365 and common business applications.
Hardware: Basic knowledge of PC/laptop hardware, peripherals, and troubleshooting.
Active Directory: Basic understanding of user account management, password resets, permissions, and group membership is a plus.
IT Support: Basic understanding of troubleshooting hardware, software, network, and user-access issues.
Cybersecurity: Basic awareness of cybersecurity principles, phishing, malware, password security, and safe IT practices.
Troubleshooting: Ability to diagnose basic technical issues and follow a structured approach to resolving problems.
Application Deadline: 21.10.2026
Requirements
Educational Requirements:
Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field.
Fresh graduates are welcome to apply.
Relevant internships, university projects, or practical IT experience are considered an advantage.
Good command of English, both written and spoken.
Ability to read and understand technical documentation and communicate effectively in English.
Soft Skills:
Strong verbal and written communication skills.
Good problem-solving and analytical thinking.
Customer-service mindset, with patience and empathy when supporting users.
Strong willingness to learn and develop technical skills.
Ability to work effectively both independently and as part of a team.
Good organization and time-management skills.
Ability to follow instructions, IT procedures, and company policies.
Professional attitude and a proactive approach to learning and resolving issues.