IT Executive
Salary: RM 3,000 – RM 4,500 per month
Key Responsibilities
Provide first-level IT support for hardware, software, network, and system-related issues.
Set up, configure, maintain, and troubleshoot computers, laptops, printers, CCTV, and other IT equipment.
Manage user accounts, email accounts, system access, and permissions.
Install and maintain operating systems, software, applications, updates, and basic IT infrastructure.
Monitor network connectivity, Wi-Fi, CCTV systems, data backup, and basic cybersecurity practices.
Maintain IT asset inventory, software licenses, system configurations, and other IT records.
Provide technical support and basic guidance to employees on the use of IT systems and equipment.
Liaise with external IT vendors and service providers for maintenance, repairs, troubleshooting, and technical support.
Assist with IT upgrades, equipment replacement, new system implementation, and other IT projects.
Support IT-related purchasing, documentation, filing, and office technology requirements.
Perform other IT-related duties and projects as assigned by management.
Requirements
SPM or above. Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field will be added advantage.
Good verbal communication skills in Mandarin, as the role requires communicating frequently with the China team.
1–3 years of relevant IT working experience (fresh graduates are welcome to apply).
Basic knowledge of IT troubleshooting, hardware, software, networking, and office systems.
Familiar with Microsoft Office applications, including Excel, Word, and Outlook.
Good communication and interpersonal skills.
Able to troubleshoot problems, multitask, work independently, and handle multiple IT-related responsibilities.
工作职责
提供硬件、软件、网络及系统相关问题的一级 IT 技术支持。
负责电脑、笔记本电脑、打印机、CCTV 及其他 IT 设备的安装、配置、维护及故障排除。
管理用户账户、电子邮件账户、系统访问权限及用户权限。
安装及维护操作系统、软件、应用程序、系统更新及基本 IT 基础设施。
监控网络连接、Wi-Fi、CCTV 系统、数据备份及基本网络安全措施。
维护 IT 设备资产、软件许可证、系统配置及其他 IT 相关记录。
为员工提供技术支持，并指导员工正确使用 IT 系统及设备。
与外部 IT 供应商及服务商协调系统维护、维修、故障排除及技术支持。
协助 IT 系统升级、设备更换、新系统实施及其他 IT 项目。
协助处理 IT 相关采购、文件整理、资料归档及办公室科技设备需求。
执行管理层安排的其他 IT 相关工作及项目。
任职要求
SPM或以上。信息技术、计算机科学、信息系统或相关 IT 专业的大专或学士学历优先。
具备优秀的中文（普通话）；由于该职位需要经常与中国团队进行沟通，因此普通话能力为必要条件。
具备 1–3 年相关 IT 工作经验，欢迎应届毕业生申请。
具备基本的 IT 故障排除、电脑硬件、软件、网络及办公系统知识。
熟悉 Microsoft Office 应用程序，包括 Excel、Word 及 Outlook。
具备良好的沟通能力及人际交往能力。
具备问题排查及解决能力，能够处理多项 IT 工作，并可独立完成工作。