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Maintain computers, printers, CCTV, LAN and Wi-Fi. Troubleshoot hardware/software issues, support ERP and billing systems, manage backups, coordinate with vendors and ensure smooth IT operations.Provides on-site IT support in Dubai, installing and maintaining hardware/software, managing networks, and troubleshooting issues for office staff.
Key Responsibilities: - Provide first-level IT support for hardware, software, user accounts, network, printers, LarkSuite, Google Workspace, and application-related issues. - Support a range of devices including…
IT Executive at a BPO in Chennai who runs the service desk: closing tickets on the online portal, meeting SLAs for incidents and change requests, and escalating deviations. Core work involves troubleshooting Windows/Linux desktops plus basic network and hardware support in a 24/7 environment.
Brief Job Description The IT Executive is responsible for organization’s IT infrastructure, systems, and users. This includes installation, configuration, maintenance, and troubleshooting of hardware, software,…