IT Executive - Client Support
Posted Updated
Description
Company:
RWB Genting Malaysia BerhadOpportunities are endless and there's always something new to explore and learn with every step of your journey at Genting Group
Job Description:
- Provide technical support for user regarding IT related issues including setup and maintenance of PC hardware and software
- Support a 24x7 production environment
- Maintain antivirus activity, WSUS and SCCM
- Perform small to medium scale IT project management and implementation
- Participate actively in process documentation as well as policies and procedures enforcement
- Provide recommendations and ideas for continuous improvement and enhancement for reducing hours of onsite support
- Monitor and ensure service level agreement (SLA) is met
- Manage license software and able to track the records without any delay
- Plan to reduce waste of IT hardware to follow company procedure as
Go Green Job Requirements:
- Degree in Computer Science or Information Technology related fields; or
- Diploma with minimum 2 years of relevant working experience
- Know how to provide onsite support for workstations, hardware and software issues
- Must be positive, hardworking and able to work within tight schedule and meeting deadlines
- Strong interpersonal skills with good written and verbal communication in English
- Good analytical and problem-solving skills
- Self-motivated, pro-active, resourceful and able to work independently with minimum supervision
- Able to be teamed up with colleagues to perform IT systems support functions
Experience in iPad and Blackberry support will be a major added advantage
- FRESH GRADUATES are encouraged to apply as training will be provided