IT Executive
Salary: RM 3,600 – RM 4,000 per month
About the role
Act as first-line support for distributor portals, ordering platforms, SFA tools, or B2B systems. You will manage user credentials, troubleshoot system access or data sync issues, maintain accurate product pricing structures, and implement promotions, rebates, or discounts in line with sales and finance team directions.
Key responsibilities
Provide first-line support for distributor portals, ordering platforms, SFA tools, or B2B systems; manage user credentials and troubleshoot system access or data sync issues
Maintain accurate product pricing structures; implement promotions, rebates, or discounts in line with sales and finance team directions
Coordinate with IT vendors for support, procurement, and maintenance; evaluate quotations and manage outsourced services when needed
Manage product, customer, and pricing master data in ERP/CRM systems; ensure timely updates and data integrity across platforms
Generate pricing, distributor sales, and performance reports; provide data analysis support for sales, finance, and supply chain teams
Participate in system upgrades, UAT, and process automation projects; propose enhancements to distributor management workflows
Work closely with Commercial Finance teams to understand pricing structures and distributor agreements; provide user training where required
Maintain standard procedures for pricing updates, distributor onboarding, and system issue resolution
About you
Diploma or Bachelor's degree in Information Technology, Business IT, or related field
1–2 years of experience in IT operations, pricing support, or distributor systems (ERP, CRM, SFA, DMS, STP)
Experience with distributors or B2B portals is an added advantage
Strong attention to detail with understanding of pricing logic and data integrity
Good problem-solving and troubleshooting skills
Ability to work independently and in cross-functional teams
Familiarity with data reporting tools (Excel, Power BI, or similar)
Effective communication skills to liaise with internal users, vendors, and service providers