IT Helpdesk Call Analyst - Darley Abbey
Summary
Provide first-line IT support via phone, troubleshooting hardware, software, and remote access for users in a fast-paced call-center environment.
Salary: £27,000 - 27,000 per year Requirements: We have worked in a fast-paced Help Desk, Support Centre, or Retail environment. We thrive in a target-driven environment and have excellent customer service skills. We communicate effectively over the phone with people of varying IT expertise. We perform well under pressure and take ownership to achieve successful resolutions. We are tech-savvy and well-versed in hardware, software, databases, and remote access. We have a solid grasp of computer …