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Ramssol Group

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IT Intern

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Summary

A 3+ month IT internship in Cyberjaya providing hands-on first-level tech support: installing and maintaining computers and peripherals, managing user accounts, troubleshooting hardware/software/network issues, maintaining IT assets, and assisting with backups, infrastructure upkeep, and IT projects. Suited to current Diploma/Bachelor's students in an IT-related field.

Salary: RM 800 – RM 1,000 per month

Overview
We are looking for a motivated and enthusiastic IT Intern to join our team. This internship offers hands-on experience in IT support, system administration, and technology-related projects. The successful candidate will have the opportunity to work closely with experienced IT professionals while developing practical skills in a corporate environment.

Job Responsibilities:-

  • Provide first-level technical support for hardware, software, and network-related issues.

  • Assist in installing, configuring, and maintaining computers, laptops, printers, and other IT equipment.

  • Support user account creation, password resets, and access management.

  • Troubleshoot basic IT issues and escalate complex problems when necessary.

  • Assist in software installation, updates, and system maintenance.

  • Maintain IT asset inventory and documentation.

  • Support network and infrastructure maintenance activities.

  • Assist with data backup and recovery procedures.

  • Participate in IT projects, testing, and system implementation activities.

  • Ensure compliance with IT policies, procedures, and security standards.

  • Perform other IT-related duties as assigned by the supervisor.


Job Requirements:

  • Currently pursuing a Diploma or Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.

  • Internship period of at least 3 months (or as required by the university).

  • Basic knowledge of computer hardware, operating systems, networking, and Microsoft Office applications.

  • Familiarity with Windows operating systems and basic troubleshooting techniques is an advantage.

  • Strong analytical and problem-solving skills.

  • Willingness to learn and adapt to new technologies.

  • Good communication and interpersonal skills.

  • Able to work independently as well as in a team


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