IT Officer | Foreign Bank | 1 Year Direct Contract
Summary
IT support officer at a foreign bank in Raffles Place, Singapore, on a 1-year direct contract. Day to day: helpdesk support for hardware, software and network issues, monitoring and maintaining local IT infrastructure, reporting (mainly Excel), IT security tasks, and assisting with projects like upgrades, migrations and BCP/DR testing.
Salary: $3,500 – $5,000 per month
📍Location: Raffles Place
💰Salary: Up to $5000
📝Duration: 1-year direct contract, subject to extension/conversion
🕙Working Hours: Mon-Fri, 9am-6pm
Responsibilities
Respond to and resolve technical issues via phone, email, or in-person.
Provide assistance with software applications, hardware, and network connectivity.
Monitor local IT infrastructure to ensure high availability, reliability, and integrity of systems.
Perform regular system checks and maintenance tasks to uphold performance standards.
Support printing tasks, including troubleshooting printer issues and managing print queues.
Assist users in generating, formatting, and distributing reports as needed.
Collaborate in the development and enhancement of internal systems to support operational needs.
Assist in testing and implementing new software tools and updates related to reporting and user support.
Work with IT team members to resolve complex technical issues and improve service delivery.
Collaborate with internal teams to gather requirements for system development and reporting needs.
Monitor IT systems and services to identify potential issues and ensure optimal performance.
Prepare regular reports on system status, support metrics, and operational efficiencies for management review.
Ensure adherence to IT security policies and best practices.
Assist in identifying and mitigating potential security vulnerabilities in systems and processes.
Assist in IT projects, such as system upgrades, migrations, testing BCP/DRC and rollouts.
Contribute ideas and feedback during project planning and implementation.
Requirements
Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
Preferably 3-5 years of experience in IT support, helpdesk operations, system administration, or a related role.
Good knowledge of hardware, software applications, network troubleshooting, IT infrastructure monitoring, and system maintenance.
Proficient in Microsoft Office applications, particularly Excel, with experience in reporting, system testing, IT security, backup, and disaster recovery being an advantage.
Strong analytical, problem-solving, communication, and interpersonal skills, with the ability to work independently and collaboratively to support users and IT projects.
Interested applicants, click the 'Apply' button.
We regret to inform you only shortlisted candidates will be notified.
Choo Ming-Xuan, Debra | R25158765
RecruitFirst Pte Ltd | E.A. 13C6342