IT Service Delivery Manager
Posted Updated
Summary
An experienced IT Service Delivery Manager will lead a small internal IT support team in Dungannon (4 days onsite, 1 WFH), owning helpdesk KPIs, incidents and escalations while staying hands-on with Microsoft 365, Entra ID, Intune, Active Directory, networking, backups and ISO 27001/UK GDPR compliance.
IT Service Delivery Manager Dungannon | £40,000-£50,000 | Hybrid working MCS Group is delighted to be partnering with an established and growing Northern Ireland organisation in its search for an experienced IT Service Delivery Manager. This is a newly created position offering genuine ownership of day-to-day IT service delivery. You will lead a small, capable internal support team, manage operational performance and ensure incidents, escalations and service issues are driven through to complet…