IT Service Desk Analyst
Summary
Provide first-line IT support to users, troubleshoot Microsoft Office 365/2016 apps and Azure/Active Directory issues, and assist with device management in a managed environment.
Salary: £? - ? per year Requirements: Previous IT support experience is essential. Experience supporting users on Windows operating systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral …