IT Service Desk
Posted Updated
Summary
Level 1 IT Service Desk Engineer on a 4–8 week temporary contract covering holiday absence at a Sydney CBD charity, handling high-volume support enquiries for employees. Core focus on Microsoft 365, Exchange Online, Entra, and ITIL-based service desk processes.
A Charity in the Sydney CBD is seeking a proactive and customer-focused IT Service Desk Engineer (Level 1) to join them for a 4 – 8 week temporary role to cover staff holiday absence. This position is responsible for providing exceptional IT support to their employees, with a focus on Microsoft 365, Exchange Online, Entra and the ITIL Framework. To apply for the role you will have: Proven ability to manage high-volume Service Desk enquiries efficiently. Experience in a structured IT Service Des…