IT Specialist

Salary: 40-55k THB

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Summary

• Align with the IT Manager to ensure IT infrastructure configuration in VOSS, and make sure IT operations follow the same rules and policies as the German headquarters.
• Effectively upgrade the daily usage of PCs, networks, servers, software, and facilities to enhance business operation strategy in the IT module.

Key Responsibilities

• Take responsibility for the configuration of IT infrastructure devices.
• Manage servers to keep in sync with Germany, and ensure all IT operations work well.
• Communicate with China colleagues on routine work, and with German colleagues on global projects, on a regular basis.
• Monitor IT infrastructure status, including but not limited to network, CCTV monitoring, and access control.
• Manage and maintain the company network and FortiGate equipment at the Thailand location.
• Deliver onboarding training for new users, and IT-specific topic training (e.g., Outlook, File Server access).
• Coordinate IT support for production areas, including industrial control equipment, label printers, and scanners.
• Remotely support the daily work of the Korea and Japan offices, and solve problems encountered where necessary.

Required Experience

• Bachelor’s degree or above in Computer Science, Information Technology, Management Information Systems, or a related field.
• 6+ years of working experience in IT infrastructure support in medium or large manufacturing companies; management experience will be an advantage.
• Strong knowledge of LAN/WAN, network cabling, and enterprise network infrastructure deployment.
• Hands-on experience in virtual servers, routers, switches, firewalls, and infrastructure solution design and selection.
• Experience in Manufacturing Execution System (MES) support, administration, troubleshooting, and integration with production operations.
• Familiarity with MES integration with ERP systems (e.g., SAP) and shop floor devices will be an advantage.
• Proficient in Windows Server, computers, printers, and daily IT equipment maintenance.
• Good communication skills, and the ability to work effectively in a global environment.
• Fluent spoken English, and able to communicate effectively with overseas colleagues during conference calls.