IT Support (Rayong/ Saraburi)
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Summary
On-site IT support role based in Rayong/Saraburi (Thailand): providing first-level user support, troubleshooting hardware, software, and network issues, and setting up and maintaining conference room AV and video-conferencing equipment. Requires 1-3 years of IT support experience.
Job Responsibilities
- Provide technical support for conference room equipment, including audio-visual systems and video conferencing tools.
- Assist in setting up and configuring conference room technology for meetings and events.
- Troubleshoot and resolve basic technical issues related to conference room equipment.
- Ensure all conference room technology is functioning properly.
- Assist users with connecting to and using conference room technology.
- Maintain inventory of conference room equipment and supplies.
- Provide first-level technical support to users.
- Diagnose and resolve hardware and software issues, including operating systems, applications, and network problems.
- Responding in a timely manner to service issues and requests.
- Repairing and replacing equipment as necessary.
Job Qualifications
- Bachelors degree in information technology, Computer Science, or related field.
- Minimum of 1-3 years experience in IT support.
- Good knowledge of conference room equipment, including audio-visual systems and video conferencing tools.
- Good knowledge of Hardware, Software and Network communication.
- Customer Service minded.