IT Support - Austria, Vienna, onsite - part-time - B2B
Summary
Part-time (2 days/week), onsite IT support role in Vienna on a B2B contract: hands-on end-user workplace support (laptops, peripherals, cabling, setup and imaging), local stock/asset management, basic server and network 'eyes and hands' help, and liaison with the central global support team.
Location: Vienna, onsite
Workload: part-time, 2 days per week
Contract: B2B
Rate: 280-300 EUR/day
Summary: The role involves providing local IT support, facilitating communication with the central global support team.
Responsibilities:
Hands-on support for end user workplace technology, including laptops and peripherals.
Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.
Manage local stock and coordinate storage activities, ensuring asset tracking and availability.
Act as onsite "eyes and hands" to support the technical room, providing basic server and networking support.
Coordinate with global teams to ensure seamless issue integration and escalation.
Support ad hoc IT needs, including troubleshooting first-level hardware or connectivity issues.
Key Requirements:
Proficient in German and English.
Experience in supporting end-user technology.
Experience with hardware setup and imaging.
Basic understanding of server and network support.
Nice to Have:
Familiarity with BitLocker, BIOS, and password management issues.
Experience in software packaging.
Knowledge of SD-WAN, WiFi, and LAN technologies.