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Salary: £30,000 - 40,000 per year Requirements: At least three years of experience in IT and application support, including two years providing second-line support Strong practical knowledge of Active Directory administration, Windows 11 and Microsoft 365 Experience maintaining and troubleshooting laptop hardware Confidence using a ticket-based helpdesk system Experience supporting video conferencing and meeting room equipment Strong problem-solving skills and a customer-focused approach Intere…