IT Support Engineer / Helpdesk Analyst
Posted
Summary
Onsite first- and second-line IT support engineer at Pro-Connexions' head office in Hatfield, Hertfordshire, troubleshooting hardware/software issues, managing user accounts and laptop provisioning, and supporting a Microsoft 365/Azure cloud stack (Freshservice, NinjaOne). Monday-Friday office role paying £28,000-32,000.
Salary: £28,000 - 32,000 per year Requirements: Passion for learning, confidence, excellent communication skills, a professional presentation, and a resourceful, resilient approach to learning technology Exposure to Microsoft technologies, including Entra ID (Azure AD), Intune/Autopilot, Exchange, and Teams administration is an advantage A driving licence and own transport, as occasional travel to another location may be required for project work Responsibilities: Provide first- and second-line…