IT Support Engineer
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Summary
IT Support Engineer at a small London managed services provider supporting SME clients across financial services and other sectors. Day to day: triaging incidents in ITSM, resolving tickets within SLAs, onsite support four days a week plus monthly 24/7 on-call, and desktop/infrastructure project work across Microsoft 365, Intune, Active Directory, Windows Server, networking, and VoIP.
Salary: £36,000 - 42,000 per year Requirements: We are looking for an experienced IT Engineer with an MSP or Enterprise IT background. Experience supporting a broad range of technologies is ideal. A clear passion for IT and technology, along with a professional, customer-focused attitude. Experience supporting business applications is highly favourable. Comfort commuting regularly to Central London client office locations. Comfort commuting occasionally outside London and abroad as needed. Abil…