IT Support Engineer / Service Desk Analyst
Posted Updated 5
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Summary
Service desk role in Carlisle delivering remote and on-site IT support to clients, owning tickets from intake to resolution, and handling deployments, documentation and procurement across Microsoft 365 and end-user hardware. Full-time, permanent position advertised by recruitment agency AWD online on behalf of a client.
IT Support Engineer / Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills and a full driving licence. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Ana…