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Salary: £32,000 - 37,000 per year Requirements: Experience providing first-, second-, or third-line support in an MSP or other fast-paced helpdesk environment, with a minimum of two years experience Experience supporting end users with Microsoft 365 and Windows 11 Excellent telephone and email communication skills Working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune Ability to work occasional early shifts (6:30–15:30) and/or late shifts (12:00–21:00) Ability to participate in …