IT Support Officer
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Summary
Part-time (3-day week) IT Support Officer on Access4's internal IT team in Richmond, Melbourne — logging and triaging helpdesk requests, setting up laptops, devices and user accounts, maintaining asset registers, and assisting with patching and systems admin. Core environment is Microsoft 365, Teams and Windows.
The Opportunity We’re looking for a part time IT Support Officer to join our internal IT team, providing day-to-day technical support to Access4 staff across the business. Working closely with our IT Support & Systems Administrator, you’ll help keep our internal systems, hardware and tools running smoothly, supporting everything from helpdesk requests through to systems administration and user training. What You’ll Be Doing Log, triage and escalate internal service requests in line with defined…