IT Support Specialist
Posted Updated 6
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Description
IT Support Specialist
Remote Position
Location: Cape Town
Salary: R15,000 - R25,000 Per Month
Company Overview:
Our client is a leading provider of cloud-based solutions for businesses. They specialize in helping companies migrate to cloud infrastructure, offering round-the-clock support and consultancy services.
Position Overview:
They are seeking an IT Support Specialist to join their technical support team, responsible for troubleshooting software issues, managing cloud platforms, and providing exceptional customer service to clients.
Key Responsibilities:
- Provide remote technical support for cloud services and infrastructure.
- Troubleshoot hardware and software issues, including network configuration problems.
- Assist clients in migrating to cloud platforms and provide ongoing support.
- Document issues and provide feedback for product improvement.
Qualifications:
- 1-2 years of IT support experience.
- Proficiency in cloud platforms like AWS, Google Cloud, or Azure.
- Excellent communication skills and ability to work independently.
