IT Support Team Leader
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Summary
Leads and mentors a small IT support/helpdesk team, triaging tickets, prioritising workloads and keeping customers updated, while staying hands-on with Windows devices, Microsoft 365, networking and school IT environments. On-site in Wokingham, £35,000–£45,000 per year.
Salary: £35,000 - 45,000 per year Requirements: Experience leading, supervising or mentoring an IT support team, helpdesk team or small technical team. Strong experience managing support tickets, triaging new requests, prioritising workloads and ensuring timely customer updates. Good hands-on technical support experience across Windows devices, Microsoft 365, networking and general school IT environments. Excellent written and verbal communication skills, with the ability to explain technical i…