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ITHelpDirect Ltd

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IT Support Technician

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Summary

IT Support Technician at an MSP serving schools: the first point of contact for school staff, troubleshooting hardware, software and network issues onsite and remotely, supporting Windows Server, Microsoft 365 and Google Workspace, and managing classroom tech and LMS deployments, with a company car for travel to client sites.

Salary: £26,436 - 27,500 per year Requirements: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues. Excellent interpersonal skills with the ability to build trust and maintain strong client relationships. Analytical mindset with the ability to resolve issues effectively and efficiently. Flexible approach to working remotely and onsite, managing multiple schools and client priorities. Clear and prof…

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