IT Support Technician
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Summary
IT Support Technician at ITW4 Limited, based at Glasgow Prestwick Airport, providing mixed remote and on-site support covering desktop, server, and Microsoft 365 environments. Day to day the role involves diagnosing technical issues, working within a ticketing system, assisting with IT projects, and delivering strong customer service, paying £24,000–£29,000 per year.
Salary: £24,000 - 29,000 per year Requirements: I am looking for someone who: Holds a formal IT qualification (degree, diploma, or equivalent). Has industry experience (advantageous but not essential). Possesses strong diagnostic skills and can troubleshoot technical issues effectively. Communicates confidently and professionally over the phone, email, and portal. Understands that customer service is key and is passionate about keeping both customers and colleagues happy. Has a full UK driving …