IT Support Technician
Posted Updated
Summary
In-house IT Support Technician delivering 1st and 2nd line support to staff across multiple offices, handling helpdesk tickets and troubleshooting hardware, software and network issues. Core stack is Microsoft 365 (Exchange Online, SharePoint, Teams), Intune, Azure AD/Entra ID, MFA/Conditional Access and cloud security tools.
Salary: £33,000 - 73,000 per year Requirements: Minimum 2 years experience in an IT support role Strong problem-solving and troubleshooting skills Excellent communication and customer service skills A proactive and team-focused approach Strong attention to detail Relevant qualifications such as CompTIA A, Microsoft certifications, or HNC/HND in IT would be beneficial Experience with Microsoft 365 administration (Exchange Online, SharePoint, Teams) Familiarity with Intune / Endpoint Manager Know…